48- hour Cancellation Policy
Your appointments are very important to us at Native Mane Salon. We hold your appointments just for you & ask that if you must cancel or reschedule an appointment, you please provide us with 48-hour notice. This way, our stylists will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency.
Here is our general breakdown of cancellation fees: • Less than 48-hour notice will result in a charge equal to 50% of reserved appointment(s) • ‘NO SHOWS’ will be charged 100% of the service amount.
No call/ No shows will not be able to rebook a service without a full deposit. As a courtesy, we do text and/or email to confirm the date and time two weeks and two days prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double-check any appointments if you’re unsure.
Please arrive on time for your appointment. After 15 min you are considered a no-show.